1. Do I save 15% off every order or just the first month?
With Subscribe & Save, your 15% discount stays with you for every order the entire time you're subscribed to to the product of your choice.
2. Can I add products to my subscription?
Yes, of course! When you login to your account and click "Manage My Subscriptions", there is a button called "Add Products" which allows you to add another product to your subscription.
3. Can I cancel my subscription at any time?
Yes, you may pause or cancel your subscription whenever you want to. If you login into your account and click on the Manage My Subscriptions link, you'll see all your options. You can pause the subscription, change your billing cycles, or cancel the subscription entirely. You can also call or email us at any time and we'll be glad to help you.
4. What if I want to change the frequency of my subscriptions?
You can adjust the frequency of your subscriptions any time you want. Remember you can always cancel whenever you feel you need to. So if you want to pause for a month or if you want to up your frequency to every other week (so you never run out) you can always do that in your account. Or if you’d rather email our customer support team, they’ll help you every step of the way.
5. What if I have other questions?
Feel free to call our customer service team at 1-800-214-9820 or email us at firstname.lastname@example.org.
6. What is the return policy?
We offer a 60 day, 100% satisfaction guaranteed or you get your money back. Please contact us for return requests at our support desk.